Financial Industry Disputes Resolution Centre Ltd (FIDReC)
Opening ceremony of City House office
22 January 2016
FIDReC marks its 10th anniversary in 2016 as well as relocating its premises to City House in end December 2015.
In his address, the Chairman of FIDReC, retired Justice Goh Joon Seng, reviewed the commendable progress made by FIDReC and its preceding entities in making arbitration a successful modus operandi for resolving disputes between retail customers and their financial services providers (product issuers and advisers).
Ong Chong Tee, Deputy Managing Director (Financial Supervision) of MAS graced the opening ceremony as Guest of Honour.
For the speech delivered by Goh Joon Seng, go to: Chairman's Opening Address
Great Eastern makes dream come true for volunteer coach
23 January 2016
Company fulfills wish for coach Bukhari bin Mohamed Salleh to play with Fandi Ahmad and other Singapore football legends
|Mr Ong Ye Kung, Acting Minister for Education (Higher Education and Skills), Senior Minister of State, Ministry of Defence and Member of Parliament for Sembawang GRC (centre), Singapore football legend Fandi Ahmad (left), and Bukhari Bin Mohamed Salleh, a volunteer coach at Boys United FC, took part in a friendly football match as part of the final wish granted by Great Eastern for its SG50 Wishes campaign
|Six Singapore football legends led by Fandi Ahmad joined volunteer coaches at Boys United FC to conduct a football clinic for 46 youngsters as part of the final wish granted by Great Eastern for its SG50 Wishes campaign
|Singapore football legend Fandi Ahmad (right) taught youngsters at Boys United FC a few tricks in a clinic as part of the final wish granted by Great Eastern for its SG50 Wishes campaign
SG50 may be over, but Great Eastern has granted one last meaningful wish, rounding up its successful SG50 Wishes campaign.
This morning at Jalan Besar Stadium, Great Eastern made Bukhari Bin Mohamed Salleh's wish come true. Bukhari, a volunteer football coach at Boys United FC, who coaches children, including from low income families, had submitted his wish to Great Eastern to play alongside some of Singapore's football legends in a friendly.
Great Eastern partnered with FAS to arrange for Bukhari and his team of parent volunteer coaches to play against Fandi Ahmad, Nazri Nasir, Ho Kwang Hock, Razali Saad, Shahri Rahim and Samad Allapitchay.
After the friendly, Fandi and team together with Bukhari and his volunteer coaches conducted a football clinic for 45 needy children from Boys United FC, a non-profit club.
Commented an elated Bukhari, "I am very grateful to Great Eastern for fulfilling my wish. This is beyond my wildest dreams... to be able to play alongside my football heroes together with my other coaches and parent volunteers. I love football, and I am working with an amazing bunch of kids who share my passion. Seeing our football legends in person and in action will, I hope, spur our young footballers to aspire to greater goals."
Joining the excitement on the pitch was Ong Ye Kung, Acting Minister for Education (Higher Education and Skills), Senior Minister of State, Ministry of Defence and Member of Parliament for Sembawang GRC, who was specially invited by Bukhari to participate in the friendly.
Great Eastern's Chief Marketing Office Colin Chan said, "We are delighted to fulfil Bukhari's wish. He and his team of coaches are to be lauded for spending their Sundays volunteering their time and services to coach aspiring young footballers. As a LIFE company, Great Eastern has made it our purpose to empower the community to live healthier and better through sports. Football has the power to unite and energise. It is more than just a game. It has become very much part of our societal fabric."
Isma Danish, 10, who was a participant at today's event, said, "I had a lot of fun today and it was so exciting to see the legends play in a match against our coaches. I really enjoyed the coaching session as I learned many tricks. I really like football and hope to play professionally one day. My favourite player is Fandi Ahmad."
11 October 2015 to 31 January 2016
Tokio Marine Life Singapore celebrates treasured moments in fatherhood
Tokio Marine Life Insurance Singapore unveiled DAD TALK, a video collage that pays tribute to dads, and highlights the growing role of Singaporean fathers in parenting and the modern family.
Inspired by the increasing number of fathers in Singapore who have indicated their desire to spend more time with their children, as well as the growing number who have taken time off from their careers to focus on their children's growing years, the campaign explored the topic of parenting in a candid and often-humorous fashion, through a mix of personal anecdotes provided by Singaporean fathers of various backgrounds. Five fathers, from an initial selection of 50, were interviewed on their thoughts about how fatherhood has changed them, as well as their hopes and worries for their children, as part of a protection-focused campaign for two recently launched plans, TM Protect PA and TM Legacy LifeFlex. Highlights from the interviews were then compiled in the video collage.
"Parenthood comes with its ups and downs, but is without doubt one of the most exciting and rewarding journeys in life," said Lance Tay, Chief Executive Officer at TMLS. "While mothers have been traditionally portrayed as the primary caregivers, fathers today have become increasingly involved in the parenting process. This campaign is our tribute to all fathers out there who have dedicated themselves to their children, to their wives, to their families."
To date, the DAD TALK video collage has garnered 392,214 views through Facebook and Youtube - watch the video here: https://www.youtube.com/watch?v=Wa5przGlS1E
Great Eastern opens new office at Westgate Tower
2 February 2016
With the new office, company is well-placed to serve the community in western Singapore
|Great Eastern Holdings Group CEO Khor Hock Seng (centre), Great Eastern Life Singapore CEO Dr Khoo Kah Siang (left), and Chief Distribution Officer Ben Tan, officiated at the opening of Great Eastern Westgate office
Located at Westgate Tower in the heart of Jurong Gateway, which is set to be Singapore's largest regional centre with a catchment population estimated at one million, the office will house a customer service centre and agency offices.
For a start, about 300 Great Eastern distribution representatives, supported by customer service and new business underwriting teams, will be accommodated at the new premises.
Commented Great Eastern's CEO (Singapore) Dr Khoo Kah Siang, "This is a significant milestone for us. We are excited to establish our presence in the West, where a good percentage of our customers reside. Our new Westgate office aptly reflects our customer-centric and business priorities - our commitment to better serve the community in the West, both existing and potential customers; to cater for strategic business growth and the expansion of our distribution force. We believe customers and employees alike will appreciate the open and spacious premises in a vibrant and contemporary setting. Not only is this ideal for greater customer engagement, it will also facilitate and spur collaboration and innovative thinking in our people. We believe a motivated and happy workforce is productive and service-focused."
Ready for Life
18 February 2016
Manulife Singapore launches a campaign encouraging everyone in Singapore to be "Ready for Life: Both now and later"
The integrated campaign, which kicked off nationally in mid-February, extends across multiple media channels such as print, out-of home, radio, digital and social media.
One of the highlights of the campaign is a 40-second commercial, which takes the audience on a heart-warming journey through some of life's most defining moments, and positions each of these as an opportunity to be ready.
Watch the commercial here: www.manulife.com.sg/readyforlife
|"Ready for Life" commercial
|Main campaign visuals
Wendy Walker, Senior Vice President and Chief Marketing Officer of Manulife Singapore commented:
"We (Manulife) recognise the significance of these moments in life, those that bring new opportunities, and those that make us think about the days still to come. We want to encourage all Singaporeans to start taking steps today towards the security of a brighter tomorrow, so that they can be ready for whatever life presents to them."
Naveed Irshad, President and Chief Executive Officer of Manulife Singapore, said:
"Over the last 35 years operating in Singapore, we have seen how important it is to plan one's finances holistically, make the most of savings and protect wealth to secure a comfortable tomorrow. We are committed to helping our customers be financially ready for every stage of life, by providing them with quality advice and a comprehensive suite of solutions that caters to their needs."
For more information on the campaign, visit www.manulife.com.sg/readyforlife
LIA Annual Luncheon
9 March 2016
The LIA Singapore hosted 22 tables of happy staff from member companies, senior leaders of other financial sectors, key regulators and media folks on 9 March at the Ritz Carlton Millenia.
In his speech, Guest of Honour Chua Kim Leng, Assistant Managing Director (Banking and Insurance) MAS, noted that Singapore's life insurance industry continued to do well last year despite the more challenging operating environment. However, insurers cannot afford to take growth for granted as insurance is set to be one of the most disrupted industries.
Insurers, especially those with traditional business models, will need to rethink and sharpen strategies and reposition for the future. In responding to these challenges, Mr Chua encouraged insurers to focus on three key areas: Strengthening governance and risk culture; Adopting a consumer-centric approach; and Embracing technology and innovation.
For the speech delivered by Chua Kim Leng, go to: Speech by Guest of Honour
Dr Khoo Kah Siang was re-elected for a third term as President of the Association, who in his speech reviewed the industry's endeavours in 2015, and shared that in 2016, LIA will focus on three key initiatives: Introduction of Standard Integrated Shield Plan (Standard IP); Partnership with relevant parties to more effectively manage rising healthcare costs; and Revision of the Benefit Illustration for participating products to increase transparency for customers. He also noted that life insurers are intensifying the pace of embracing technology in new ways and people development to attract and retain new talent.
For the speech delivered by Dr Khoo Kah Siang, go to: Speech by LIA President