1 October 2014
Marina Bay Sands, Singapore
ASEAN Insurance Summit 2014
The ASEAN Insurance Council (AIC), with the support of the ASEAN Secretariat, organised the inaugural ASEAN Insurance Summit around the theme ASEAN Economic Community 2015 - Opportunities and Challenges.
The Summit successfully raised the awareness of senior ASEAN insurance industry leaders and practitioners concerning the progress of AEC 2015 and potential impact on their business activities. About 250 senior leaders, including Chairmen, Board Directors and Senior Management of ASEAN insurance companies and related service companies, participated in the Summit.
The Summit provided a forum for participants to engage in policy-making by contributing their concerns and views on issues related to the AEC.
Singapore's Minister for Trade and Industry, and Deputy Chairman of the Monetary Authority of Singapore, Lim Hng Kiang, officiated at the opening ceremony and delivered the keynote address. In addition, Dr Lim Hong Hin, Deputy Secretary-General of the ASEAN Secretariat, spoke on ASEAN's economic performance and the prospects for continued growth and development.
A distinguished panel of over 30 speakers, moderators and panelists from ASEAN and beyond participated in the various plenary and concurrent breakout sessions covering legal, regulatory and tax issues; market conduct issues; long-term products; talent movement; and interdependency of natural catastrophe events.
A highlight was the Regulators' Panel, at which a number of ASEAN insurance regulators shared updates on the progress of preparations for AEC 2015 in their respective countries.
For more information, go to www.aseanic.org
6 November 2014
First-year free health insurance from Great Eastern Life for SG50 Jubilee babies
|Great Eastern's CEO Dr Khoo Kah Siang (in red tie) and Chief Marketing Officer Colin Chan pen their wishes for Singapore along with some of the beneficiaries of Great Eastern's adopted charities
Great Eastern, Singapore's oldest life insurance company, announced that Jubilee babies will receive free health insurance for their first year worth $108 from the company. This is one of several initiatives for the community in celebration of Singapore's 50th birthday.
Great Eastern's Jubilee Baby Pack will also comprise a customised bib together with a pair of mittens and booties and will be posted to parents-to-be two months before the expected date of delivery. They will also be invited to Great Eastern's Live Great events and workshops on parenting and child development.
Commented Dr Khoo Kah Siang, Great Eastern Singapore CEO, "As a homegrown brand with a proud 106-year history, Great Eastern is privileged to have played our part in contributing to Singapore's growth and providing for the insurance needs for generations of Singaporeans. Welcoming a newborn is a happy occasion and with our Jubilee baby gift, parents can celebrate with peace of mind. We believe our gift is a fitting complement to the government's Jubilee Baby Gift."
Also, Great Eastern will fulfil 50 meaningful wishes in 2015. The public can submit their wishes via Wish Cards as well as online at www.greateasternlife.com/sg50 from 1 December 2014. The first 5,000 online entries will receive a limited edition EZ-link card with a stored value of $10.
In addition, the public can also pen their well wishes for Singapore on 25,000 red and white wishing spheres sponsored by Great Eastern. The Wishing Spheres is part of the Marina Bay Singapore Countdown 2015, the curtain-raiser for Singapore's SG50 celebrations. These spheres, available at 31 wishing stations across the island from now till 14 December 2014, will be installed in the waters of Marina Bay to form a visual spectacle on New Year's Eve. The public can also make a wish on virtual spheres at www.marinabaycountdown.sg from 7 November 2014.
Shared Dr Khoo, "With our GE SG50 Wishes, we will be fulfilling 50 meaningful wishes. Broadly, we are looking at wishes which support personal aspirations and dreams which celebrate life's great moments, be it for your family, friends or for yourself. What we would also consider meaningful are do-good wishes which improve the lives of Singaporeans and the community. As a LIFE company, Great Eastern champions health and wellness so entries which have strong elements of these will be welcomed. We hope to inspire Singaporeans to embrace the future with a healthy and positive outlook of life as well as foster a more gracious society where we put the needs of others above our own."
Great Eastern's employees and financial consultants will also target to raise S$500,000 for the community and the underprivileged through a series of activities in 2015. One such activity is the Great Eastern Women's Run, which will be celebrating its 10th anniversary next year, to raise funds for children and women-related causes.
24 to 26 November 2014
Empire Hotel & Country Club, Brunei Darussalam
40th ASEAN Insurance Council Meeting 2014
A few initiatives to take note are:
Launch of quarterly e-magazine, ASEAN Insurance Quarterly
Launch of Carma (Catastrophe and Risk Management in ASEAN), a free website for sharing of disaster information on ASEAN countries (including pandemics)
Planning regional efforts to attract more students to pursue Actuarial Science programmes
15 December 2014
Manulife Singapore unveils new user-friendly website
Manulife Singapore has unveiled its revamped website at manulife.com.sg
The refreshed site contains interactive and user-friendly features providing customised information to more directly address individual client needs.
The refresh is an important element of the company's strategy to place clients' interests first. Client surveys showed that users appreciate a website that is interactive and provides useful, tailored information focused clearly on their needs. The refresh was also informed by a Client Experience Lab, where Manulife's senior management put themselves in clients' shoes to better understand how clients experience the website and other client touch points. A major learning was to streamline and customise the content so that users can find the information they need more quickly and easily.
The redesigned site offers easy navigation, with a strong focus on presenting information based on different personas and needs. One of the key features is an interactive tool that offers users a shortlist of Manulife's products based on their profile and priorities. Users simply need to identify their persona and answer three quick questions to generate a list of products that might be of interest to them. The product solution sections have also been enhanced to make them clear and simple, with infographics to illustrate features and benefits (see screenshot).
Naveed Irshad, President and CEO of Manulife Singapore said, "Redesigning our corporate website is part of our ongoing efforts to deliver a positive, client-centric experience. Consumers can be overwhelmed by the wealth of information available online. We want to empower consumers to get the right information they need quickly and easily. We believe in educating consumers and supporting them in taking a more active role in their financial planning."